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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via Fedex Ground, many of them are shipped directly from the manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we do not stock, estimated shipping times are noted in the product descriptions. Most In-stock furniture items will be shipped within one to two weeks of placing an order and should be received within 7 to 10 business days after it ships. Sometimes shipping delays occur that are not within the control of Belle Escape. When you purchase an item from Belle Escape, we can in no way guarantee a delivery date as the shipping industry sometimes experiences backlogs and staff shortages that can push back the delivery date by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially the hand-painted furniture, are made upon order and can take from four to 12 weeks to ship. For furniture going to an address in the continental U.S., door front shipping is "Free". This means that your furniture will be delivered in boxes to the front of your home at no additional charge. If you desire White Glove Service, you can choose this option in the drop-down box next to the item you are ordering. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so that we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.

Free Shipping Conditions

Free shipping applies to the contiguous U.S. only (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses which are considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur an additional fees ($495 - $995). Belle Escape reserve the right add additional fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. 

International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.

Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.

Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a CREDIT for the amount of the item, excluding shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions that are associated with these special offers.

Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen and Belle Escape cannot be held liable for damages and delays for which we have no control. 

Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One of a Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.

Items Made Upon Order

There are no returns on hand-painted furniture as these items are made for you upon order. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of your order being placed and pay to have it made upfront, so custom orders cannot be canceled. Custom orders take between 14-20 weeks to produce and ship, depending upon the item. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.

Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Please note that our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos of the damage to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept aan item, it is now in your care. Any damage or breakage that happens while the furniture item is in you care is your responsiblity.

Order Cancelations

We reserve the right to cancel any order, including orders for items that have been discontinued, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after an order is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee will be deducted from the original amount paid. 

Coupons

Coupons can be used during the active time period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon out for more than their discount, they can use that instead but must call in to place an order. In the event that a coupon is combined with a Designer or Trade discount or Sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to items made upon order, customized items, or one-of-a-kind French antiques.

Article: Hot High Point Market Trends, Fall 2014

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Hot High Point Market Trends, Fall 2014 - Belle Escape
coastal decorating trend

Hot High Point Market Trends, Fall 2014

High Point Market furniture trends are on display now and what a fabulous stimulus to the senses!  The new collections are more sophisticated than ever as designers are applying more advanced techniques and fresh embellishments to make furniture look like works of art. Frankly, I was blown away by the sheer beauty of the showrooms this year. After spending three days admiring all the displays, I've definitely got a beauty buzz and plenty of creative inspiration! Quite simply, there is a vibe of comfortable elegance that seamlessly blends classic styles with current finishes and fabrics while sprinkling luxurious showrooms with rustic artifacts without flinching. The look this season feels balanced, stylish, fresh and tasteful - totally current while comfortably embracing the past. Take a look at some of my favorite looks from High Point this season.
MODERN OASIS: The modern oasis look is right on trend , which blends modern furniture forms with contemporary materials and brings the feel of the outdoors inside the home. Here are some beautiful pieces that are all made for indoor living - love this earthy chic style!
mesh wire settee with earthy chic pillows
modern earthy decor
mid century earthy furniture
modern earthy benches
zen home decor
FRENCH FARMHOUSE: French farmhouse chic furnishings, one of my personal favorites, continues to be popular, although this year the finishes are softer, with white and blue washes applied more gently over natural wood. Love it!
french farmhouse chic bench in light blue whitewashed farmhouse sideboard french farmhouse sofa with white wash distressing
Curved French Wood Chair - Dauphine
french black curved bench
COASTAL CHIC: In line with the oasis look, coastal chic is a rising trend for homes all across the U.S. - not just on the coast.  As a result, furniture makers are creating more refined beach-inspired pieces that will blend with traditional decor, and these items were shown with pride at High Point Market this season!
mother of pearl chest
shell console table
coastal style chest with rope handles
blue coastal wall art
natural_home_plank_table_rattan_chairs
MODERN FRENCH: While not a new trend, the modern French chic look is gaining momentum. This style puts a modern twist on furniture forms while maintaining some traditional French features and finishes. Interior designers are blending these pieces with glamorous modern decor for a look that is stunning. Take a look at some of the modern French looks on display at High Point Market.
Modern French buffets
modern console table with shabby chic finishes
curvy scroll white dining table
french wood carved chair with modern appeal
ARTIFACTS CHIC: The rise of artifact decor was a visually breathtaking trend at High Point Market this year. Designers are taking inspiration from found objects, relics and ancient artwork to create splendid decor that brings the past into the present in a way that feels fresh and modern.
Vintage relic 3d art
Tribal relic statues art
reclaimed tables and chairs for earthy chic look
modern artifacts decor
white washed wood chairsI
If you see anything you love from these High Point Market images, just contact Belle Escape at info@belleescape.com. Many of these beautiful pieces will soon be available on Belle Escape and Belle Maison, but we can order you anything you see here at any time.

Written by belle

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Painted Sideboards and Buffets with Flair - Belle Escape
Buffets

Painted Sideboards and Buffets with Flair

Add a dash of color and flair to your dining room with a whimsical painted sideboard or buffet. Sideboards and buffets are made to store dishware, linens, silverware and other dining essentials. No...

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Fabulous French Shabby Chic Style - Belle Escape
French decorating

Fabulous French Shabby Chic Style

French Shabby Chic is a favorite decorating style because it combines the seductive shapes and curves of popular French furniture pieces with fresh fabrics and chippy painted finishes for a look t...

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